Privacy Policy
Privacy at Smart Secure Solutions
Effective August 29, 2026
Smart Secure Solutions (“SSS,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect information when you visit smartsecuresolutions.net, send an inquiry, upload files, or otherwise communicate with us.
— INFORMATION WE COLLECT —
• Contact details you provide, such as your name, email address, phone number, preferred reply method, service interest, and message.
• Photos or short videos you choose to upload for project or troubleshooting review. Please do not upload passwords, access codes, financial information, medical records, or other sensitive information.
• Project and service details you share during estimates, scheduling, installation, support, or follow-up.
• Technical information collected automatically by Wix and connected site tools, such as IP address, device and browser information, pages visited, and cookie or analytics data.
— HOW WE USE INFORMATION —
We use information to respond to inquiries; evaluate compatibility and project scope; prepare estimates; schedule and perform services; provide support; maintain business records; improve our website and services; protect the site; and comply with legal obligations. We may contact you by the reply method you select. We do not sell your personal information.
— HOW INFORMATION IS STORED AND SHARED —
Our website is hosted on the Wix.com platform. Information submitted through the site may be stored and processed through Wix systems and other service providers that help us operate the website, email, communications, scheduling, records, analytics, and security.
We may share information only as reasonably needed with BTS Security, qualified technicians, licensed trade partners, manufacturers, distributors, permitting or inspection authorities, or other project partners involved in evaluating or delivering a requested service. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transfer. We do not authorize these parties to use your information for unrelated purposes.
Customer-created accounts with Amazon, Google, Apple, Nest, Philips Hue, ecobee, Ring, or other manufacturers and platforms are controlled by the customer and governed by those companies’ own privacy policies. Please review those policies before creating or connecting an account.
— COOKIES AND SITE DATA —
Wix and connected tools may use essential cookies for security, stability, and site operation and may use analytics or similar technologies to understand site performance. Your browser and any cookie banner available on the site provide controls for certain cookies. Blocking cookies may affect site functions.
— RETENTION AND SECURITY —
We retain information only as long as reasonably necessary for inquiries, service, warranty support, business records, dispute prevention, or legal requirements. We use reasonable administrative and technical safeguards, but no website, email, text message, upload, or storage system can be guaranteed completely secure.
— YOUR CHOICES AND PRIVACY REQUESTS —
You may ask us to access, correct, or delete personal information we control, or withdraw consent for future non-required communications, by emailing TheSSSTeam@smartsecuresolutions.net or calling or texting 470-328-4883. We may retain records required for legal, tax, warranty, safety, or legitimate business purposes.
— CHILDREN —
This site is intended for adults seeking home or business services and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
— POLICY UPDATES —
We may update this policy as our website, services, or legal obligations change. The effective date above will show the latest revision.
— CONTACT —
Smart Secure Solutions
Based in Dallas, Georgia; serving Metro Atlanta and North Georgia
TheSSSTeam@smartsecuresolutions.net
470-328-4883